Our Story
About
About Us
PIMS Web Design & Development is a family-owned web design company based in Emmaus, PA, serving businesses throughout the Lehigh Valley and beyond.
We help small businesses build a stronger online presence through website design, website development, SEO, analytics, and ongoing website support. Whether you need a WordPress website, custom website development, or improvements to an existing site, our goal is to create solutions that help your business grow.
We believe technology should make running a business easier, not more complicated. That's why we focus on practical solutions, clear communication, and long-term partnerships.
Our Mission
Our mission is to help small businesses succeed online.
We do that by creating websites that are easy to use, easy to manage, and built around real business goals. From WordPress websites and custom website development to SEO, analytics, and ongoing website support, we focus on helping businesses attract customers, build trust, and make informed decisions.
We believe every business deserves a website that works as hard as they do.
Why PIMS?
PIMS stands for Penalties in Minutes, a hockey statistic that tracks time spent in the penalty box.
The players with the highest penalty minutes aren't usually the ones scoring the goals. They're doing the hard work that creates opportunities for the rest of the team.
That's the philosophy behind our business.
We handle the behind-the-scenes work—from website design and development to SEO, analytics, and ongoing support—so you can focus on running your business.
We do the hard work so that you can get the glory!
Meet The Team
This is us. The dynamic duo!
One of us likes solving business problems. The other likes solving technical problems. Together, that covers most website projects.
Nick Pappas
Web Design / Development
I take ideas and turn them into working websites.
With more than 12 years of experience and degrees in both Web Development and Computer Science, I handle website design, development, custom functionality, and troubleshooting. Whether it's a new website, a custom feature, or fixing something that isn't working, I focus on building reliable solutions that make life easier for our clients and their customers.
Fallon Pappas
SEO / Analytics / Strategy
Most business owners don't have time to manage SEO, analytics, website updates, and everything else that comes with having a website.
That's where I come in.
With 7 years of experience in operations and business leadership, I help clients improve their online visibility, understand what's working, and make sure their website supports their goals.
